edX Privacy Policy and Terms

Privacy Score

72 /100

Security Rating

edX's privacy policy and terms of service agreement are not as clear and transparent as they could be, and the company could do more to explain its data collection and usage practices, user rights, and obligations to users.

edx.org Last analyzed: December 13, 2024

View Privacy Policy View Terms of Service

Website

Education Academic Database Online Course Educational Resource

Privacy Score

72 /100

Security Rating

Detailed Analysis

Data Practices & Privacy Protection

Max 35 points

24 /35

Strengths

edX provides a clear explanation of the types of personal information it collects and how it uses that information.
edX has a comprehensive data retention policy that outlines how long it retains personal information and under what circumstances it may be deleted.

Areas for Improvement

edX's data sharing practices are not clearly explained, and it is not clear with whom personal information is shared.
edX's data collection scope is not clearly defined, and it is not clear what types of personal information are collected.

Unusual Elements

edX's use of third-party vendors to process payments and collect personal information raises concerns about data security and privacy.

User Rights & Control

Max 25 points

18 /25

Strengths

edX has a clear process for users to request deletion of their personal information.
edX provides users with the ability to access and correct their personal information.

Areas for Improvement

edX's user rights are not clearly explained, and it is not clear what rights users have over their personal information.
edX's process for requesting deletion of personal information is not clearly explained.

Unusual Elements

edX's requirement that users provide proof of identity to request deletion of personal information raises concerns about data security and privacy.

Legal Fairness & User Protection

Max 20 points

15 /20

Strengths

edX has a clear and comprehensive terms of service agreement that outlines its obligations to users.
edX has a clear and comprehensive refund policy that outlines its obligations to users.

Areas for Improvement

edX's refund policy is not clearly explained, and it is not clear what circumstances under which refunds are available.
edX's terms of service agreement is lengthy and complex, making it difficult for users to understand their rights and obligations.

Unusual Elements

edX's requirement that users agree to arbitration in the event of a dispute raises concerns about the fairness and transparency of the dispute resolution process.

Clarity & Comprehension

Max 20 points

15 /20

Strengths

edX's terms of service agreement is clearly written and easy to understand.
edX's privacy policy is clearly written and easy to understand.

Areas for Improvement

edX's terms of service agreement is lengthy and complex, making it difficult for users to understand their rights and obligations.
edX's privacy policy is lengthy and complex, making it difficult for users to understand their rights and obligations.

Unusual Elements

edX's use of technical jargon and complex legal language in its privacy policy and terms of service agreement raises concerns about the clarity and comprehensibility of the documents.

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

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edX Privacy Policy and Terms

Detailed Analysis

Data Practices & Privacy Protection

Strengths

Areas for Improvement

Unusual Elements

User Rights & Control

Strengths

Areas for Improvement

Unusual Elements

Legal Fairness & User Protection

Strengths

Areas for Improvement

Unusual Elements

Clarity & Comprehension

Strengths

Areas for Improvement

Unusual Elements

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

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