edX Privacy Policy and Terms

Privacy Score

82 /100

Security Rating

edX's privacy policy and terms of service are generally clear and comprehensive, but there are some areas for improvement, including data retention policy, data sharing practices, user rights, and dispute resolution process.

edX.org Last analyzed: December 12, 2024

View Privacy Policy View Terms of Service

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Education Academic Database Online Course Educational Resource

Privacy Score

82 /100

Security Rating

Detailed Analysis

Data Practices & Privacy Protection

Max 35 points

28 /35

Strengths

edX provides a clear explanation of the types of personal information it collects and how it uses that information.
edX provides users with the ability to manage their personal information and opt-out of promotional emails.

Areas for Improvement

edX does not provide a clear explanation of its data sharing practices with third-party providers.
edX's data retention policy is not clearly explained, and it is unclear how long the company retains user data.

Unusual Elements

edX's use of cookies and other tracking technologies is not clearly explained, and it is unclear how the company uses this data.

User Rights & Control

Max 25 points

20 /25

Strengths

edX provides users with the ability to opt-out of promotional emails and manage their communication preferences.
edX provides users with the ability to access and correct their personal information.

Areas for Improvement

edX's user rights are not clearly explained, and it is unclear what rights users have to access and control their personal information.
edX does not provide a clear explanation of its procedures for handling user complaints and requests for information.

Unusual Elements

edX's use of automated decision-making processes is not clearly explained, and it is unclear how the company uses this technology.

Legal Fairness & User Protection

Max 20 points

17 /20

Strengths

edX provides a clear explanation of its liability terms and limitations.
edX provides users with the ability to opt-out of arbitration and instead pursue a lawsuit in a court of law.

Areas for Improvement

edX does not provide a clear explanation of its procedures for handling user complaints and requests for information.
edX's dispute resolution process is not clearly explained, and it is unclear how the company handles user complaints and disputes.

Unusual Elements

edX's use of class action waivers is not clearly explained, and it is unclear how the company uses this provision.

Clarity & Comprehension

Max 20 points

17 /20

Strengths

edX provides users with the ability to access and review its terms and conditions.
edX provides a clear and concise explanation of its terms and conditions.

Areas for Improvement

edX does not provide a clear explanation of its procedures for handling user complaints and requests for information.
edX's terms and conditions are lengthy and complex, making it difficult for users to understand their rights and obligations.

Unusual Elements

edX's use of technical jargon and complex language is not clearly explained, and it is unclear how the company uses this language.

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

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edX Privacy Policy and Terms

Detailed Analysis

Data Practices & Privacy Protection

Strengths

Areas for Improvement

Unusual Elements

User Rights & Control

Strengths

Areas for Improvement

Unusual Elements

Legal Fairness & User Protection

Strengths

Areas for Improvement

Unusual Elements

Clarity & Comprehension

Strengths

Areas for Improvement

Unusual Elements

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

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Backlinko

MarketingProfs

Molecular Diversity Preservation International

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