SDGE Privacy Policy and Terms

Privacy Score

62 /100

Security Rating

SDG&E's privacy policy is partially transparent, but lacks clear procedures for data requests and deletion rights, and does not provide a complete list of all data types collected.

sdge.com Last analyzed: March 16, 2024

View Privacy Policy View Terms of Service

Website

Energy Energy Provider Utility Company Public Services

Privacy Score

62 /100

Security Rating

Detailed Analysis

Data Practices & Privacy Protection

Max 35 points

23 /35

Strengths

The company acknowledges the importance of protecting personal information and commits to doing so.
The website provides information on how the company uses energy data to serve customers and plan for the future.
The company complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Areas for Improvement

The company does not provide a complete list of all data types collected.
The purposes for each data type are not clearly explained.
The data collection scope is not explicitly stated.

Unusual Elements

The company's commitment to protecting personal information is not explicitly stated in the data collection and usage section.

User Rights & Control

Max 25 points

15 /25

Strengths

The company provides information on how to learn about rights regarding the collection of personal information.
Users can create a request, check the status of, or cancel a request.

Areas for Improvement

The response timeframe for data requests is not specified.
The company does not provide clear procedures for requesting data or deletion rights.

Unusual Elements

The company's user rights are not explicitly stated in the data collection and usage section.

Legal Fairness & User Protection

Max 20 points

12 /20

Strengths

The company complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Areas for Improvement

The company's service changes and termination rights are not clearly explained.
The company's liability terms are not explicitly stated.

Unusual Elements

The company's dispute resolution process is not explicitly stated.

Clarity & Comprehension

Max 20 points

12 /20

Strengths

The company's commitment to protecting personal information is clearly stated.
The website provides clear information on how the company uses energy data to serve customers and plan for the future.

Areas for Improvement

The language used is not at an 8th-grade level or below.
Some technical terms are not explained.

Unusual Elements

The website's structure and organization are not clearly explained.

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

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SDGE Privacy Policy and Terms

Detailed Analysis

Data Practices & Privacy Protection

Strengths

Areas for Improvement

Unusual Elements

User Rights & Control

Strengths

Areas for Improvement

Unusual Elements

Legal Fairness & User Protection

Strengths

Areas for Improvement

Unusual Elements

Clarity & Comprehension

Strengths

Areas for Improvement

Unusual Elements

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

Alternatives to SDGE

Florida Power & Light Company (FPL)

Zoho Corporation

Vivaldi

Signal.org

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All the legal stuff your website needs, sorted in 5 minutes.

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