Herman Miller Privacy Policy and Terms

Privacy Score

82 /100

Security Rating

MillerKnoll's data privacy practices are good, but could be improved by providing more detailed information about data collection and usage. The company's user rights are limited, and users do not have the right to access or correct their personal information.

hermanmiller.com Last analyzed: December 02, 2023

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Website

Home Furnishings Office Supplies Retail Furniture Store

Privacy Score

82 /100

Security Rating

Detailed Analysis

Data Practices & Privacy Protection

Max 35 points

28 /35

Strengths

MillerKnoll provides a comprehensive privacy notice that outlines the types of personal information collected, how it is used, and with whom it is shared.
The company has implemented global privacy practices to ensure the protection of personal information under various data protection laws.

Areas for Improvement

The privacy notice does not provide a clear explanation of the data collection scope, making it difficult for users to understand what information is being collected.
The company shares personal information with third parties for targeted marketing purposes without providing users with an opt-out option.

Unusual Elements

MillerKnoll uses EU Standard Contractual Clauses (SCCs) to transfer personal information between countries, which is a good practice for ensuring data protection.

User Rights & Control

Max 25 points

20 /25

Strengths

MillerKnoll provides users with the right to opt-out of marketing and targeted advertising, as well as the right to delete personal information.
The company has a clear process for users to exercise their rights, including submitting a request through the Privacy Rights Portal.

Areas for Improvement

The company does not provide users with the right to access or correct their personal information, which is a fundamental right under data protection laws.

Unusual Elements

MillerKnoll uses a third-party verification company to help verify user identities, which is a good practice for ensuring the accuracy of user information.

Legal Fairness & User Protection

Max 20 points

17 /20

Strengths

MillerKnoll has implemented a comprehensive terms of use agreement that outlines the company's obligations and responsibilities.
The company has a clear dispute resolution process in place, including arbitration and small claims court.

Areas for Improvement

The terms of use agreement does not provide users with sufficient notice of the company's liability terms, which could lead to disputes.

Unusual Elements

MillerKnoll has a waiver clause in the terms of use agreement that requires users to waive their right to a trial by jury, which is a common practice in arbitration agreements.

Clarity & Comprehension

Max 20 points

17 /20

Strengths

The company uses plain language in its terms of use agreement, making it accessible to users.
MillerKnoll provides a clear and concise privacy notice that is easy to understand.

Areas for Improvement

The privacy notice could be improved by providing more detailed information about the company's data collection and usage practices.

Unusual Elements

MillerKnoll uses a variety of third-party APIs on its website, which could potentially compromise user data if not properly secured.

Critical Issues & Comparisons

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Herman Miller Privacy Policy and Terms

Detailed Analysis

Data Practices & Privacy Protection

Strengths

Areas for Improvement

Unusual Elements

User Rights & Control

Strengths

Areas for Improvement

Unusual Elements

Legal Fairness & User Protection

Strengths

Areas for Improvement

Unusual Elements

Clarity & Comprehension

Strengths

Areas for Improvement

Unusual Elements

Critical Issues & Comparisons

Critical Issues

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