Apartment List, Inc. Privacy Policy and Terms

Privacy Score

72 /100

Security Rating

The company's privacy policy and terms of service provide some protections for users, but there are areas for improvement, particularly with regards to data collection and use transparency, user rights and control, and legal protection.

apartmentlist.com Last analyzed: July 01, 2024

View Privacy Policy View Terms of Service

Website

Home Furnishings Financial Services Real Estate Property Management

Privacy Score

72 /100

Security Rating

Detailed Analysis

Data Practices & Privacy Protection

Max 35 points

28 /35

Strengths

The policy clearly defines what personal information is collected, how it is collected, used, and disclosed.
The policy provides information on tools available to users to manage their privacy.
The company has a process in place for responding to user requests to access, correct, or delete their personal information.

Areas for Improvement

The policy does not provide a complete list of all data types collected.
The company shares personal information with third-party marketing providers without explicit user consent.
The policy does not clearly explain how data is used for targeted advertising.

Unusual Elements

The company's use of AI leasing assistants to collect and process user information may be considered unusual.
The company's retention of personal information for "audit purposes" may be considered unusual.

User Rights & Control

Max 25 points

20 /25

Strengths

Users can manage their cookie settings and opt-out of interest-based advertising.
Users can opt-out of receiving marketing communications from the company.
Users have the right to access, correct, and delete their personal information.

Areas for Improvement

The company may not provide users with a clear explanation of how their personal information is being used.
The company may not respond to user requests in a timely manner.
The policy does not provide clear instructions on how users can exercise their rights.

Unusual Elements

The company's requirement for users to contact business customers directly to opt-out of receiving communications may be considered unusual.
The company's use of binding electronic signatures may be considered unusual.

Legal Fairness & User Protection

Max 20 points

14 /20

Strengths

The company has a clear process for responding to copyright infringement claims.
The company has a process in place for responding to user requests to access, correct, or delete their personal information.

Areas for Improvement

The company's arbitration agreement may be considered one-sided.
The policy does not provide clear information on the company's liability for damages.
The policy does not provide clear information on the company's indemnification obligations.

Unusual Elements

The company's requirement for users to arbitrate disputes may be considered unusual.
The company's use of a waiver of class actions and jury trials may be considered unusual.

Clarity & Comprehension

Max 20 points

10 /20

Strengths

The policy is written in a clear and concise manner.
The policy provides definitions for key terms.

Areas for Improvement

The policy does not provide a clear summary of the company's data collection and use practices.
The policy does not provide clear instructions on how users can exercise their rights.
The policy is lengthy and may be difficult for users to understand.

Unusual Elements

The company's organization of the policy may be considered unusual.
The company's use of technical terms without explanation may be considered unusual.

Critical Issues & Comparisons

Critical Issues

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Apartment List, Inc. Privacy Policy and Terms

Detailed Analysis

Data Practices & Privacy Protection

Strengths

Areas for Improvement

Unusual Elements

User Rights & Control

Strengths

Areas for Improvement

Unusual Elements

Legal Fairness & User Protection

Strengths

Areas for Improvement

Unusual Elements

Clarity & Comprehension

Strengths

Areas for Improvement

Unusual Elements

Critical Issues & Comparisons

Critical Issues

Industry Comparisons

Alternatives to Apartment List, Inc.

Adyen

Airwallex

Backyardchickens

Checkout Ltd.

Control4

Craigslist

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